Care Management Systems

In every sector nowadays, computers are used to organise procedures. Information is collected, manipulated and re-presented to ease the task of management and staff.

Care of Older people has always been, and must remain a very personal service. But more time should be spent caring instead of filling in forms – on paper or electronically.

Automation of data collection, and the sharing of such information once it has been entered into a system for processing, will save time and provide many other benefits across most business activities.

The care sector has adopted and adapted computer based care management systems across a wide spectrum of sophistication with success. ElderWorld is committed to sharing understanding of the best systems and linking many of them to our governance products and services.

The Management of Care

The management of care must begin and end with the provision of personal care and not make those cared for or the staff providing the service into slaves of a system.

Policies and Procedures relate to conformance with regulations and best practice. Provision of services covered by the documentation, formal and localised, requires a care organisation to know a great deal about their residents and the staff who provide care. They must also know about the suppliers of all products and services that are bought in to enable the care home to function.

Few care homes are in a position to start a new system from scratch so ElderWorld’s interest in Care Management Systems is all about working with care providers and their existing methods to evolve a more streamlined, more effective and less complex and so less costly system.

ElderWorld aims to work with you to liberate time and funds for caring or re-investment in a planned and structured way.  We will begin by checking:

• Documentation – is yours up to date and compliant with current legislation and best practice?
• Data capture – how do you capture data? From paper forms and tick boxes to many other means of collection ranging from digital pens to hand held organisers we can show you all the options
• Data sharing – do all the right people get only the information they need? We can show you how to make sure everyone has access to what they need without costly duplication
• Data Processing – the information might be somewhere but is it clear and easy to access? Find out how to provide information to managers and staff so they can clearly identify exactly what they need to know
• Computers and software to do all of this – we have researched and selected the best management systems to provide all that you need
• Access to information for self-audit – how easy is your audit process? An efficient system will provide all the documentation you need automatically as a result of the running process

All this leads to…

• Control and Audit – risk analysis and management helping to keep the organisation secure and avoid potential for litigation
• Compliance – records of trained staff on duty in accordance with the requirements of the regulator
• Better quality of care – commissioners and inspectors and above all, older people and their friends and family will always prefer to see an establishment with a reputation for quality
• Better financial performance – the bottom line