Telecare

Telecare is a branch of assistive technology whereby care and support is provided through sensors, telecommunications and technologies in the home. It often involves remote monitoring. For example, a person with dementia would not have to press a button or dial a number to raise the alarm in an emergency.

This service may simply provide reassurance, or contact a key holder such as a relative or warden, or contact the emergency services. A speaker on the alarm lets the call centre talk to the person and they can respond. If the person in need of help is unable to use the speaker service, help will automatically be on the way.

Telecare is often used to help support people living at home on their own to provide ‘care at a distance’. Community alarm and monitoring services are provided 24 hours a day, 7 days a week, every day of the year.

Telecare can only be used where there is sufficient care support available to respond quickly when the alarm is raised.

Telecare alarms and sensors are usually provided by a community alarm or monitoring service. If you are interested in telecare solutions please contact your local authority social care services or housing department for further information about community alarm and telecare schemes in your area.

In the future ElderWorld will be providing articles and updates on 'best practices' in this area.